Indywood Film Market is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services.
When a payment of fee is made to Indywood Film Market through our online payment channel, the fees are retained by Indywood Film Market in a client trust account held by a third party payment gateway provider. While in the client trust account they remain the client's money. Indywood Film Market will receive the money once the client confirms his purchase and the registration is marked as confirmed from our server.
Any and all payment of fees towards registration will be made possible only through our website and mobile app.